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After some initial issues with damaged ceramic parts, the seller handled the situation professionally. The replacement parts arrived well packed and protected, and they even included some extra pieces. I appreciate the careful packaging and the seller’s support in resolving the issue. Thank you.

Customer service very helpful, arrived before dates. Although item is cheaply made looks surprisingly good, had a few comments saying how nice. Assembly instructions non existent. Be prepared for an hour of fun assembling the light. Expensive light not sure if its worth it but looks better than similar in the same price range.

The chandelier is both beautiful and so unusual that it is a conversation piece. It was customizable I. So much as the light color, bright white LED or natural LED. The communication with the company it awesome, I had so many questions. Cathy answered ALL my questions most times within minutes. She handled the customization with out any issues. Due to shipping and customs it did take about a month to receive but I was provided with a FedEx tracking no as soon as one became available. It is well worth the wait and because of the great communication I would highly recommend buying from VAXLAMP.

The chandelier is beautiful. Though the instructions stated there would be wires to hang if we choose.
The other question I have is I noticed that shortly after I bought the fixture it is now 50% off. Is there any consideration you can offer me? Thank you

Happy with my order. Beautiful and it was exactly what I expected

Lamp is great

Cathy is the best. Thanks a lot.

Stunning looksgreat in our conservatory
Will be getting one for the bedroom

Väldigt nöjd med taklampan! Enkel att montera, snygg design och ger ett behagligt ljus som sprider sig bra i rummet

l'électricien a pris son temps pour venir installer le lustre... mais le résultat est magnifique !

Die Lampe ist einfach traumhaft! In Wirklichkeit funkeln die Kristalle noch viel schöner als auf den Fotos. Besonders positiv überrascht hat mich, dass die zehn kleinen Leuchtmittel bereits im Lieferumfang enthalten waren – das ist selten und sehr praktisch. Die Montage war unkompliziert und das Ergebnis ist ein echter Hingucker im Raum. Ich bin mehr als zufrieden!

It’s perfect !

Jättefin lampa som på bilden!

After struggling with the mail for about a month 😡
The lamp came - and I really love it !! It looks just like at the website, was easy to put together and it looks lovely!!

Super happy with this lamp, it's big and firm and the wood matches most of the kids furniture.