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At VAXLAMP, we stand for the quality and performance of all our products. All lighting fixtures purchased from VAXLAMP.com come with a 1-Year Manufacturer Limited Warranty.

This warranty is in case of normal use to cover any abnormal defects in workmanship and materials. We prioritize your satisfaction, and our warranty reflects our commitment to delivering top-notch quality. Check out more details about our warranty.

We value your time and strive to make the entire ordering process as efficient as possible. Partnering with leading shipping companies like EMS, DHL, UPS, and FedEx, we offer Free Shipping and Express Shipping to various countries, including the United States, United Kingdom, Australia, Canada, Sweden, Netherlands, Ireland, New Zealand, France, Austria, Switzerland, and Germany. Expedited Shipping is also offtered for some countries

Most of items will be shipped out in 1-3 business days. While we aim for quick processing and delivery, please note that during peak shopping seasons, processing times may be longer. We appreciate your patience as we work to ensure your order reaches you in pristine condition. For Free Shipping method, it normally takes about 6-10 business days. For Express Shipping, it usually takes 5-7 business days. For Expedited Shipping, it usually takes 2-4 business days. For remote areas, the shipping time might be longer. Express or expedited shipping cost will be calculated at checkout. For more details about shipping & delivery, please click here.

We understand that unforeseen circumstances may arise, and that's why we have a straightforward and customer-friendly return policy. If, within 30 days of receiving your order, you encounter any quality issues or the product doesn't meet your expectations, you have the right to request a return or exchange.

Simply contact us at info@vaxlamp.com, and our after-sales team will guide you through the process, ensuring a swift resolution. Check out this page to learn more about detailed Return & Refund policy.